Showing posts with label Praise. Show all posts
Showing posts with label Praise. Show all posts

Tuesday, July 17, 2012

New Online Catalog is a Winner

Comment: I just have to say I love the new online search catalog!  Its totally user-friendly and just awesome.  I have been finding what I need much faster and requesting a hold on an item seems to go quicker as well.  Love it!
Thanks!

Reply: Thank you! The new catalog has lots of great features for our patrons, including the ability to rate, review, and save a history of the items you've checked out. You can also more easily find a title even if you're not sure how to spell it -- the catalog has a "did you mean...?" function that works like Google to get you the information you need.

All the PrairieCat group of libraries, their staff members, and the support staff at PrairieCat and the RAILS library system have worked very hard to make this transition to a new catalog and software system a smooth one in a short period of time, and we are very pleased to hear that you are enjoying the new bells and whistles.

Friday, June 8, 2012

Love in the Library

Comments:  "Your staff always helps me find the books I need.  I LOVE the library!!!"   "Love ur library"

Reply:  We love the library and we're so glad you do too!

Thursday, May 31, 2012

Staying Sharp

Comment:  "I appreciate a working pencil sharpener"

Reply:  We're happy to provide the small things that make your day easier.

Thursday, May 17, 2012

Great Work

Comment:  "Keep doing what you are doing, you are doing great!"

Reply:  Thank you!  We're glad to hear your experiences at the library have been positive.

Art in the Library

Comment:  "Bravo for the Cleland Arrangement -- all of it."

Reply:  Thank you very much!  Our Photo Club members work hard to create, prepare, and present their work and we are pleased to offer wall space for one month to members on a rotating basis.  For more information about the Sycamore Library Photo Club, please contact director Sarah Tobias at saraht@sycamorelibrary.org

Wednesday, May 16, 2012

Programs

Comment:  "I like all the fun programs the library offers."

Reply:  Thank you!  It's great to know our events resonate with our library users.  Please let us know if you'd like to see a specific kind of program in the future.

Tuesday, May 15, 2012

Service

Comment:  "Your service is nice, keep it up.  From Asia"

Reply:  Thank you, Asia!  I'm glad to hear you think our staff is doing a great job.  We always appreciate hearing such positive feedback.